Heather McGee, Ph.D.

Using Behavioral Systems Analysis to Improve the Clinical, Administrative, and Supervision Functions in ABA Service Organizations
Heather McGee, Ph.D.
Friday, October 14, 2016, 1:00pm – 4:00pm

Continuously increasing demands for ABA services, ever changing and expanding licensure and insurance requirements, and demands for quality supervision provision can be overwhelming for even the most well run organization. However, when organizations fail to anticipate, understand, and balance these variables (and the many others impacting organizational performance), the results can be devastating. This workshop will introduce ways in which organizations can regain control over their systems. The focus of the workshop will be on critical system variables that leaders should identify, measure, and manage to ensure clients receive effective treatment, employees receive effective supervision, and organizations remain financially healthy.

Learning Objectives

  1. Identify critical goals and measures at the business level of the organization
  2. Identify cross-functional relationships that affect performance related to organizational goals
  3. Identify critical cross-functional goals and measures that will support business level goals and measures 

Workshop Materials


Heather M. McGee is an Associate Professor of Psychology and Co-Chair of the Industrial/Organizational Behavior Management program at Western Michigan University (WMU). She received her B.S. (1998), M.A. (2003), and Ph.D. (2004) from WMU. Dr. McGee is also co-founder of Performance Blueprints, a performance improvement consulting firm specializing in helping small businesses, non-profits & human service settings by providing a variety of consulting and training services. Dr. McGee has designed, developed and implemented organizational performance solutions in a variety of industries and settings, including autism service providers, the pharmaceutical industry, education, and health and human services. These solutions have included performance-based instruction, performance management, behavioral systems changes, and lean sigma initiatives. Additionally, Dr. McGee is the Executive Director of the Organizational Behavior Management (OBM) Network and serves as an associate editor for the Journal of Organizational Behavior Management (JOBM) and on the editorial board for Behavior Analysis: Research and Practice.